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Crafting User-Centric Experiences at Jiway SA

Overview

As a UX/UI specialist at Jiway SA, I played a pivotal role in the development of Mozaik, a comprehensive platform designed for bank employees in Luxembourg and France. This project presented an exciting opportunity to create a user-centric solution from the ground up.

Challenges

The initial phase of the project involved conducting extensive user research, a challenging task given the specialized audience of bank employees. Understanding their unique needs and preferences was essential to inform our design decisions effectively.

Approach

We began by crafting simple wireframes, allowing us to iterate quickly and gather feedback on the user experience. Concurrently, our developers worked on identifying the optimal framework to support our vision, ensuring seamless integration of design and functionality. This iterative process enabled us to refine our approach and prioritize features based on user feedback.

Mozaik app

Design Implementation

With the completion of prototyping, we transitioned to creating a comprehensive design book. This document served as a guide for implementing consistent design elements throughout the platform, including fonts, colors, and sizes. By establishing clear design guidelines, we ensured a cohesive and intuitive user experience across all interactions.

Mozaik

Acknowledgments <3

I am grateful for the opportunity to have worked alongside the dedicated team at Jiway SA, whose collective expertise and commitment to excellence made this project possible.