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CNZD Serbia

Social Impact · NGO · Communication Design2018–2024

Advocacy through strategy, storytelling, and digital design for child safety

160,000+ petition signatures
24 million campaign impressions in 10 hours
3,000+ children reached through education programs
Multiple safety platforms launched
CNZD Net Patrola child safety program
Context & Challenge

When I joined CNZD in 2018, the organisation was already a leading voice for child safety in Serbia – but its communication and digital tools weren't keeping up with its impact. The mission was strong, yet the message often got lost in complexity.

Visual identity and campaigns were inconsistent, making it difficult to build recognition across different audiences - families, teachers, and institutions. Public awareness was high, but participation wasn't. People cared deeply about the cause, yet they didn't always know what they could do.

My challenge was to connect these dots - to design clarity, structure, and emotion into every touchpoint so people could move from awareness to action.

CNZD team event
Research & Insights
The scale of the problem

Each year, between 1,300 and 1,500 children are reported missing in Serbia. This statistic shaped the urgency behind every design and communication decision.

A campaign that changed perception

The #HoćemoAmberAlert campaign reached 24 million views in under 11 hours, proving that a clear message and strong visuals can mobilize an entire country.

People wanted to act – but didn't know how

Most citizens wanted to help but felt unsure or afraid. The design of CNZD's reporting tools had to remove friction and emotional barriers.

Design & Impact Timeline
2018

Building Foundations

Joined the Tijana Jurić Foundation as part of a small team working to strengthen visual identity and communication. Defined tone, colours, and formats to unify everything from educational leaflets to digital campaigns.

2019

Establishing a Visual Language

Redesigned branding across all materials – digital, print, and event-related. Designed campaign visuals, reports, and books reflecting the foundation's growing professionalism.

CNZD business card design
2020

Moving Online & Expanding Reach

As the pandemic limited in-person events, shifted focus to digital communication.

Amber Alert Serbia campaign website
2021

Amber Alert and National Visibility

Part of the creative team behind #HoćemoAmberAlert — a national campaign that reached over 24 million views in just hours. Designed visual content for the petition, press materials, and online rollout. Contributed to UX design of AmberAlert.rs platform – later adopted as part of Serbia's national alert system.

2022

Conferences, Campaigns, and Public Trust

Supported design of materials for the first Conference on Child Safety. Worked on marketing materials for campaigns and products whose proceeds funded educational projects.

CNZD Conference on Child Safety
2023

Education & Storytelling Through Design

Designed materials for dozens of school workshops and local campaigns across Serbia. Created books and reports documenting CNZD's work. Focus was storytelling – making complex topics understandable for children, parents, and teachers.

Digital Safety Initiative materials
2024

From Foundation to Centre

Contributed to rebranding from the Tijana Jurić Foundation to CNZD. Helped design materials, presentations, and visuals for the Conference on Child Safety 2024.

CNZD Conference 2024

Dunja Cvetkovic has been an integral part of the Tijana Jurić Foundation for years, now Center for Missing and Exploited Children, contributing her expertise in design and a myriad of other essential tasks.

Ruzica Radovic, Master Psychologist
Learnings & Reflection

Working at CNZD taught me how design becomes responsibility. I learned that clarity and empathy aren't optional – they're essential when helping vulnerable groups.

Each project required balancing emotion with structure – communicating difficult topics in ways that were safe, respectful, and motivating.

After six years, I left with a stronger understanding of how strategy, storytelling, and empathy can build trust, mobilize people, and inspire change – one clear message at a time.

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