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Accelerated Bioprocess Monitoring by 40% - DOTS Platform

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MY ROLE

Sole UX/UI Designer

TEAM

Cross-functional, agile team

TIME FRAME

2021 – 2024

The Challenge

DOTS transforms traditional shake flasks into intelligent bioreactor systems with real-time sensor data and automation. The existing platform was cluttered, with excessive data and disconnected tools that slowed scientists down and increased errors during experiments.

My Approach

👥

Research & Empathy

Conducted user interviews and observations with lab scientist and researchers to uncover pain points around data overload, lab inefficiencies, and manual processes.

🧩

UX-First Design

Designed clean UI flows for experiment setup, live monitoring (pH, OD, temperature), and alerts. Built modular Figma components, iconography, and visual assets specifically for biotech workflows.

🔁

Collaboration & Sprint Iterations

Worked within agile sprints, prototyped high-fidelity screens, and tested on-site with scientists and developers. Incorporated weekly workshops and feedback cycles.

🧱

Scalable Design System

Built a flexible design system with reusable components, ensuring consistency across future DOTS interfaces.

Results & Impact

🔹 40% faster process execution (usability lab data)

🔹 37% reduction in user errors (lab tests)

🔹 23% fewer support tickets after launch

"Just having to explain one software for multiple purposes to new students, instead of many softwares with sometimes very different features, makes our lives easier and allows the students to use their limited time in the lab more efficient."
Patrick Hanisch
University of Applied Sciences Munich, DOTS software user

Outcomes

By combining human research and modular UX design, DOTS became a powerful tool that cleared the way for lab focus, reduced error margins, and increased user confidence. This project taught me how to design simplicity into highly technical systems, without oversimplifying them.

Best team <3

Collaboration

The dev team was sharp. The scientists were generous with insights. Everyone cared about building something that actually worked.

We ran weekly sessions to test ideas, refine features, and push the interface toward something both precise and usable.

"Dunja introduced a complete design system for our new software product which took the user experience to the next level. She is working independently and collects the required input from different departments on her own. Can only recommend her, especially for software in the life science industry. "
David Frank
VP of Development & Production

Full recommendation available here